Privacy & Cookies


Thank you for visiting the Imperial Brands Science website. Imperial Brands and its affiliated companies welcome your interest in this website (

We are committed to protecting your privacy online and off. This notice, our “Privacy Notice”, explains what personal information we collect about you either directly or indirectly and how we use, share and look after that information. We encourage you to review our Privacy Notice carefully.

This Privacy Notice applies from 20/04/20. It applies when we collect personal information about:

  • visitors to our website
  • people making general enquiries by contacting us

This website includes links to our main Imperial Brands PLC website and different sub-sites for Imperial Brands businesses and our careers site, which may have their own privacy notices operated by other Imperial companies. These privacy notices should be read in conjunction with this Privacy Notice. For example, if you click on the Careers section on this website you will be directed to the Global Careers or the Intern, Graduate and MBA Opportunities sub-sites, which are operated by Imperial Tobacco Limited. You will find relevant privacy notices there.

In addition to the commitments set out in this Privacy Notice, we live by a set of data privacy rules which apply to the processing of all personal information by our organisation. These privacy rules can be found in our Code of Conduct, which can be downloaded from our website here.

If you have any questions about how we handle or protect your personal information, please contact us using the contact details below.

Who we are

We are Imperial Brands PLC, 121 Winterstoke Road, Bristol, BS3 2LL in the United Kingdom. We are responsible for operating this website for the Imperial Brands group of companies.

Personal information

Personal information is any information that tells us something about you. This could include information such as your name and contact details, or it could be data generated about you (for example, using cookies).

Types of personal information we collect

We collect personal information to engage with people who want to stay in touch with us or who have questions about us, our science or our products.

Information you provide to us

We collect information you voluntarily provide to us, such as your name, contact details and other personal information, for instance, when you make a general enquiry. We may also ask you to provide information to us so that we can respond to your enquiry.

Information we collect automatically

We collect information about you automatically, such as information collected by cookies and similar technologies when you use, access or interact with us via our website. For more information about our use of cookies, see our Cookies Policy below.

Information we collect and the purposes for which we collect it

Visitors to our website

If you are a visitor to our website, you should read this Privacy Notice in conjunction with our Cookies Policy below.

We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out the number of visitors to the various parts of our website and how they interact with the content on the site. This information does not identify any individuals.

We use this information to maintain and monitor the performance of our website, and to look for ways of improving our website and the services it offers to users.

People making general enquiries

When you contact us to make an enquiry, we collect the information we need, including your personal information, so that we can respond to it. If you contact us by email or post, we will collect a return address for response. We use the information to deal with the enquiry and any subsequent correspondence, and to check the level of service we provide.

Legal basis that permits us to use your personal information

If you are based in a European country where the EU rules on data protection apply, we need to tell you the legal basis on which we process your personal information. We rely on the following legal bases to use your personal information:

Activity Personal Information Legal Basis
Communications, newsletters and email alerts. Name, contact details, communication preferences. Consent.
Website analytics. Device, IP address, general geographic location indicated by your IP address, the web pages you view and whether you interact with the content on the website. Consent where necessary or legitimate interests. It is in our legitimate interest to evaluate our website and its services to ensure its effectiveness.
To deal with enquiries. Contact details, information submitted as part of the enquiry. Legitimate interests.  It is in our legitimate interests to collect appropriate information to handle enquiries.


What happens if you do not provide the personal information that we request?

We need some of your personal information to respond to your enquiries. If you do not provide the necessary information personal information, we may not be able to respond.

Who we share your personal information with

We treat all personal information as confidential and in accordance with applicable data protection laws. However, sometimes we need to share your personal information with others for specific purposes.

For example, we share your personal information where necessary with other Imperial Brands companies worldwide for the purposes outlined above.

We share your personal information with our third-party service-providers. For instance, to provide website hosting services, and system maintenance and support.

Cross-border transfers

Your personal information will only be transferred to countries in the European Economic Area (the “EEA”) or where the recipient has confirmed an adequate level of protection for it, for instance, by contractual agreement. You can ask us about the arrangements we have in place.

How we look after your personal information

Transmission of information via the internet is not always secure. We cannot guarantee the security of the information while it is being transmitted to our website; any transmission is at your own risk. However, once we have received your information, we take appropriate security measures to prevent unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss of your personal information once it is under our control. We monitor compliance with our policies and take disciplinary action where appropriate. Where we use service providers, we require them to take appropriate security measures to protect your personal information.


This website uses cookies. A cookie is a small file of numbers and letters that we put on your device if you agree. These cookies allow us to distinguish you from other users of the website and tells us how you are using the website. Some cookies help us to provide you with a good experience as you browse our website; others enable us to gather information that informs how we improve our website.

For further information on the cookies we use on this website, please refer to our Cookies Policy below.

Website Cookie Cookie Name and Type Default Expiration Type Description Google Analytics (GA) Cookies _ga 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Google Analytics (GA) Cookies _gat_gtag_UA_53751830_12,


1 day Used by Google Analytics to throttle request rate Google Analytics (GA) Cookies _gid 1 day Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

How long we hold personal information for

We keep your personal information for as long as is necessary to fulfil the purposes for which it was collected.

Third-party websites we link to

Our website may contain links to other sites which are outside our control. These websites will have their own privacy policies. We are not responsible for the content of such websites or the protection and privacy of any information you provide on those websites.

Your information rights

You have the right, within certain legal parameters, to ask us:

  • for details about how we use your personal information;
  • to see what personal information we hold about you;
  • to correct your personal information;
  • to erase your personal information in certain circumstances;
  • not to use your personal information in a particular way;
  • to port your personal information in a commonly used electronic format;
  • to restrict how we use your personal information; and
  • not be subject to automated decisions about you and to request human intervention.

If we have asked you and you have given us permission to use your personal information in any particular way, you have the right to withdraw that permission at any time.

For more information and to exercise your rights or if you have a query or complaint about how we handle your personal information, please contact us using the details below.

Lodging a complaint

If you have made a complaint to us about how we handle your personal information that we have not been able to resolve, you have the right to complain to the UK’s Information Commissioner’s Office at

Changes to this Privacy Notice

We may make changes to this Privacy Notice at any time. We will do this by posting an updated version of the Privacy Notice on our website. You can find the date when this Privacy Notice was last updated at the top of the page. We recommend that you check this page from time to time to ensure that you are aware of any changes.


By post:

Group Privacy Counsel
Imperial Brands plc
121 Winterstoke Road

By email: